Whether you have questions about our products, need order support, or are interested in wholesale opportunities — the Smovey North America team is here to help. Reach out and we'll get back to you as quickly as possible.
Product questions and recommendations
Order status and customer support
Returns and exchanges
Wholesale and retail partnership inquiries
Thank you for reaching out! We'll get back to you within 1-2 business days.
SEND US A MESSAGE
REACH US DIRECTLY
EMAIL
For general inquiries and wholesale questions, email us anytime. We aim to respond within 1-2 business days.
Check these common questions before reaching out — you may find your answer right here.
How long does shipping take?
Standard shipping within North America typically takes 5-10 business days. Expedited options may be available at checkout. You'll receive a tracking number once your order ships.
What is your return policy?
We accept returns within 14 days of purchase for items in original, unused condition. 10-30% re-stocking fee may apply. Please contact us with your order number to begin the process.
How do I check the status of my order?
You can check your order status using the tracking number emailed to you after purchase. If you can't locate that email, reach out to us and we'll look it up for you.
Do you offer wholesale or bulk pricing?
Yes — we work with retailers and wellness professionals. Use the contact form above and select 'Wholesale Inquiry' to get the conversation started.
Are Smovey rings suitable for all fitness levels?
Absolutely. Smovey is designed for all ages and fitness levels, from rehabilitation and gentle movement to active training. Our team can help recommend the right option for your needs.
